Singapore, August 31, 2021: H2X multi-conversational artificial intelligence (AI) platform company UIB today announced it had partnered with global enterprise software player Ramco Systems to enable conversational user experience by adding UIB’s omnichannel Messaging Service Platform (MSP) API.
UIB Founder and Chairman Toby Ruckert said in a written statement, “We partnered with Ramco to enhance their AI- and ML-ready enterprise software offerings with omnichannel bot- and voice-messaging capabilities across all of the major conversational ecosystems, including Microsoft Teams, Facebook Work, Slack, WhatsApp, Apple Business Chat, Google’s Business Messages, and others.
Ramco CEO Virender Aggarwal said in the same statement, “Innovation is our DNA and our focus on enhancing our enterprise offerings through bots, real-time personalization (using AI), auto-configuration, and responsive user interfaces with minimal clicks has been helping us achieve our goal of a Zero UI. We are confident that our association with UIB will drive inclusivity and a frictionless employee experience across our global customers.
UIB created the world’s first and only, patented, fully-owned, end-to-end multi-channel conversational AI platform that serves as a universal translator and enables communications with any device or person independent of the language and underlying platform.