London, June 20, 2018: The UK’s army of field service engineers will for the first time be able to utilise the Internet of Things (IoT) on a large scale to automate a range of functions thanks to job management technology group simPRO.
simPRO, one of the world’s leading software as a service businesses for the trade services industry, will unveil its new IoT solution at the on-going Field Service Management Expo in London. The technology will be rolled out to the company’s 100,000 + users in the United Kingdom, the United States, Australia and New Zealand over coming months, said the company in a statement.
simPRO IoT takes hardware, software and data from businesses in the trade and field service industries and integrates them into one platform, allowing previously separate programs and machines to talk to each other and provide automated solutions ordinarily requiring extensive manual effort and significant cost.
simPRO’s IoT solution also includes machine learning, proactive action triggering and automation of field service activities, which significantly reduces the complexity of administrative tasks like selection, installation, integration and management, and can trigger field service activities for businesses in near real time.
The real world applications of simPRO’s IoT solution are extensive. The company has already begun working with airport lounge operator Swissport and facilities (building plant and equipment) management group Thermacell to keep guests at Luton Airport in the UK warm in winter and cool in summer.
simPRO Chief Technology Officer Jonathan Eastgate said the company’s approach to the IoT was the first step toward a new future of facilities management across the UK.
“In the UK there is a need for a range of integration and software development to achieve a complete working solution, and that’s what we’ve built.
“For example, simPRO IoT can save clients significant time and costs running routine inspections to site, by introducing an IoT real-time feed to our already extensive asset management platform, whilst improving the level of response to issues on site,” he said.
According to Mr Eastgate, simPRO IoT was the equivalent of giving a business its own brain.
“By integrating operations with simPRO a business can increase its own crisis reaction times, reduce reactive maintenance, automate data entry and archiving and even help secure new business,” he said.