Warren, New Jersey, and Bangalore, India, Oct. 25, 2021: Mindtree, a global technology services and digital transformation company, today announced an expanded relationship with ServiceNow, a digital workflow company.
As a partner for ServiceNow Connected Operations, a proactive system of action for IoT, Mindtree will build industry solutions to help enterprises turn data from their Internet of Things (IoT) infrastructure into actionable business workflows.
Mindtree will combine the deep domain, design thinking, IoT, AI, Machine Learning, and analytics expertise of Mindtree NxT, the company’s IoT service line, with the capabilities of ServiceNow Connected Operations to enable enterprises in industry sectors such as manufacturing and consumer goods to put their IoT data to work for improved decision-making and smarter operations.
By connecting IoT data with digital workflows, ServiceNow Connected Operations enables organisations to realize the full value of their IoT investments, help increase customer satisfaction, and access new business models. Together with Mindtree driving actionable and industry-specific insights, these solutions will allow customers to break down data silos, proactively resolve issues, and evolve collaboration between customers, operations, customer service, and field service.
“The true transformative potential of data can be realised only by using it effectively,” said Alex Nicholas, Vice President and Head of ServiceNow Business at Mindtree in a written statement. “Siloed data and disconnected systems can undermine the best of IoT programs. The capabilities of Mindtree NxT alongside ServiceNow and their dedicated Connected Operations team position us well to help enterprises better manage critical infrastructure, deliver superior customer experiences, and drive customer loyalty.”
Image credit: Mindtree