Lenovo introduces IoT solutions to help retailers in ‘New Normal’

Research Triangle Park, N.C. Oct. 16, 2020: Lenovo has announced a set of “ThinkIoT Smarter Store Solutions” to help “brick-and-mortar” stores adapt in today’s digital environment and “new normal”.

Lenovo said in a press release that the solutions improve customer experience by enabling better inventory availability and product interaction while simultaneously driving labour efficiency. Additionally, these solutions will “help to make stores safer for shoppers during COVID-19, giving them confidence during this upcoming holiday season.”

ThinkIoT Smarter Store Solutions offer end-to-end, pre-tested and validated IoT solutions to address key customer experience, productivity, and safety needs of stores. By working with proven hardware and software partners, including Avalue, L Squared, Spacee, and Viper Imaging, ThinkIoT Smarter Store Solutions help store operations leaders:

Create a smarter shopping experience by:

  • Bringing in new customers: Increase store visits through targeted advertising and tracking of in-store marketing effectiveness through custom QR-codes from customized digital displays.
  • Driving inventory productivity: Make inventory management more efficient with out-of-stock detection, inventory counts, and planogram compliance leveraging smart shelves and smart pushers. 
  • Increasing customer purchase rate: Let customers learn about products in a dynamic and self-service way using smart displays with interactive product information and tailored ads.

Make shopping spaces safer by:

  • Identifying potentially sick employees proactively: Use FDA-certified temperature screening to help keep sick employees from entering the store
  • Enabling policy communication: Communicate policy changes, mask requirements, and occupancy levels to customers simply and easily with digital signs 

Customers can pick their set of solutions based on what’s most important to them, said Lenovo.

Image credit: Lenovo

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