AI automation startup Zinier gets $90 mln funding

San Francisco, Jan. 16, 2020:  Zinier, a startup working in intelligent field service automation, has announced that it had raised US $90 million in Series C funding.

New investor ICONIQ Capital led the round with new participation from Tiger Global Management, and return investors Accel, Founders Fund, Nokia-backed NGP Capital, France-based Newfund Capital and Qualcomm Ventures LLC, the company said in a press release. The funding will support global customer adoption and expansion of Zinier’s AI-driven field service automation platform, ISAC. In the past year, more than $100 million was invested in Zinier.

“Services that we rely on every day – electricity, transportation, communication – are getting by on centuries-old infrastructure that requires a major upgrade for the next generation of users,” said Arka Dhar, co-founder and Chief Executive Officer of Zinier, in a written statement. “A field service workforce powered by both people and automation is necessary to execute the massive amount of work required to not only maintain these critical human infrastructures, but to also prepare for growth. Our team is focused on enabling this transformation across industries through intelligent field service automation.”

Less than two years ago, Zinier built its own technology platform, ISAC, from the ground up and entered the market to help enterprises make the leap from reactive field service management to proactive field service automation. Since then, Zinier has worked with leading global companies like Black & Veatch and Car-Sa, and formed strategic partnerships with system integrators like Capgemini and Tata Consultancy Services.

“Zinier is poised to disrupt field service delivery as we know it,” said Will Griffith, Partner at ICONIQ Capital. “It is critical for companies to optimize this costly and complex part of their business, and Zinier has the platform-based technology and team to take on this global, multi-industry market. We are excited to partner with Zinier and support them in their mission of changing the paradigm on field service work on a global scale.”

This round of funding will accelerate:

  • Continued global expansion including entry into Australia, Brazil, Chile, France and the Iberian Peninsula.
  • R&D to expand ISAC’s AI-driven platform capabilities and configurability.
  • Expansion into additional industries that rely on field service work for business success.
  • Partnerships with leading system integrators around the world.


Image Credit: Zinier


Leave a Reply

Click here to opt out of Google Analytics